A man from Nakuru, identified as David Juma, has filed a lawsuit against Shop and Deliver LTD T/A Betika, a betting company, for failing to credit him with over Sh500,000 after correctly predicting eight football matches. Juma has accused the company of breach of contract, and he is seeking Sh500,000 in compensation and damages.
According to Juma, he successfully predicted the matches on February 17, 2023, following an advertisement by the respondent for a DAILY SABABISHA 3WAY JACKPOT of Sh500,000 on their platform. He claimed to have placed a bet on his Betika Account mobile number, and the company acknowledged receipt of the bet.
However, when Juma eagerly logged into his Betika account the following day to confirm if the money had been credited, he was surprised to find that his bet had been marked as lost.
Upon scrutinizing his bet slip, he noticed that the betting company had erroneously indicated the results of one match, thereby denying him his entitlement.
Despite several attempts to contact the company via social media and phone calls demanding for a settlement, Juma received no response. As a result, he decided to take legal action against the company for breach of contract.
In his affidavit, Juma expressed his frustration with the company, stating that “having spent time, energy, and bundles to analyze the games, I feel betrayed by Betika outrightly denying my win.”
The case was filed before Nakuru Small Claims Court Resident Magistrate Edward Oboge, where Juma is seeking Sh500,000 and damages for breach of contract.
Juma’s case is not unique, as there have been numerous cases of betting companies denying customers their winnings, citing various reasons. Such occurrences have led to mistrust and skepticism among customers, and it is essential for betting companies to uphold transparency and fairness in their operations.
Notably, Juma’s case highlights the need for betting companies to honor their agreements with customers and ensure transparency in their operations.
Betting companies should ensure that their customers’ winnings are credited to their accounts promptly and accurately, and any disputes should be resolved amicably to avoid legal action.
