Families slam funeral director Robert Bush's apology letter as 'slap in the face'

Bush failed to bury or cremate people and gave grieving families the ashes of strangers. He offered those affected a written apology, but some reacted angrily today. Bush failed to bury or cremate people and gave grieving families the ashes of strangers. He offered those affected a written apology, but some reacted angrily today.